Department of Management & Marketing Coaching Teams & Case-Based Teaching

DEVELOPING SKILLS IN COACHING TEAMS AND CASE-BASED TEACHING

Welcome to the tutor training resource site for developing skills in coaching teams and conducting case-based teaching. This resource site was developed to help tutors teaching 325-201 Organisational Behaviour in the Department of Management and Marketing at the University of Melbourne; however, it is also applicable to tutors and teachers of other subjects, especially where students are required to submit team-based assignments or where case-based teaching techniques are used.

The resources provided on this web-site will help you learn about what it means to be a team coach. We train to our tutors to act as team coaches so they can help students form effective teams and perform well in team-based assignments. When team work is an essential part of the assessment, it is important to provide support, especially if students are unprepared or unused to working in teams. The materials on this web-site will help you learn the following the types of actions that you can take to increase your effectiveness as a team coach; ways in which you can communicate to develop and motivate your student teams; and how to intervene in teams that have performance issues.

The web-site also contains materials to help you to conduct case-based teaching in your tutorials, as well as how to coordinate and facilitate a group discussion around a case study. Case studies are an increasingly important pedagogy in teaching. They are considered an important way to relate theories to the “real� world and to help students analyse situations, identify problems and provide recommendations for change. Case-based teaching relies on student interaction and, particularly, debates among students with different opinions. As a teacher, you have to facilitate discussion and orchestrate debate, which means dealing with both dominant and reticent students. The materials on this web-site will help you learn how to plan a case study discussion; deal with the communicative challenges that arise with case-based teaching; and manage some of the classroom dynamics that can arise.

The resources that we offer include resource packs and handouts that you can download; video clips to enable you to view these skills in action; and cases that show how other tutors have dealt with problem groups.

If you are a visitor from outside the Department, we hope that you will find these resources useful. Some are specific to our student's needs, but most are relevant to other students, subjects and universities.

If you have any questions about the content of the material on this website, please email:

OB_training@unimelb.edu.au